FAQ
What products do you manufacture?
We specialize in manufacturing various carrier tapes, with products widely used in lathe parts, stamping parts, surface-mount nuts, busbars, crystal oscillators, connectors, switches, ICs, springs, and more. Custom production is available.
What industries are your products used in?
Electronics, power, hardware, automotive, etc.
Do you offer customization or OEM/ODM services?
Customization services available; production based on drawings or samples. We support OEM/ODM partnerships.
Can I customize the packaging?
Sure. We offer neutral packaging or can print logos and labels according to customer requirements.
Are your products certified?
Yes, we can provide ISO, CE, RoHS, and other certifications upon request.
Can you provide brochures?
We offer free e-brochures.
How can I get a quotation?
Please send product drawings/dimensions/materials/quantities and other relevant information to our email address, and include your email address. We will provide a quote as soon as possible and send it to your email.
Can you do EXW/FOB/CIF/DDP terms?
Yes, we support multiple trade terms, with shipping ports in Shanghai, Ningbo, and Shenzhen.
What markets do you serve?
We serve clients in the USA, UK, Germany, Australia, Japan, the Middle East, and Southeast Asia.
Can I get a sample first? How long does it take?
Yes, samples are available. It usually takes 3–7 days depending on the complexity.
What’s the lead time for bulk orders?
Bulk orders usually take 15–30 days, may vary during peak season or special materials.depending on the order.
Do you have stock? Is delivery on time?
Some regular models are in stock. We strictly follow lead times.
Can I mix different models in one order?
Yes, mixed orders are welcome to help you reduce inventory burden.
What are your shipping methods?
We ship by air, sea, or express. FOB, CIF, DDP terms are available.
Do you accept long-term partnerships or distributor agreements?
Yes, we welcome long-term partnerships and offer special pricing and support.
Where is your factory located? Can we visit?
We are located in Liaobu Town, Dongguan City, Guangdong Province, China. We welcome appointments for visits.
What payment methods do you accept?
We accept T/T, L/C, PayPal, Alibaba Trade Assurance, etc.
Can you issue an invoice?
Yes, we provide proforma and commercial invoices for customs and payment purposes.
Can you sign a Non-Disclosure Agreement (NDA)?
Yes, we respect your IP and can sign an NDA before cooperation.
Do you provide a product manual or video?
Yes, PDF manuals and operation videos are available for each product.
Can you provide product training?
Yes, remote training are available to help clients understand the product quickly.
Do you offer after-sales service?
Yes, we provide warranty support. If there’s a quality issue, we offer returns or replacements.
Any other questions?
We are available 24/7 to assist you. Please reach out to us promptly with any questions!